Shares is the next generation of investing tech. Powered by cutting-edge technology, we provide individuals, wealth professionals, and institutions with seamless investing products. We drive innovation by building easy-to-use solutions across the industry, ranging from investment APIs and white-label offerings to wealth management platforms and retail apps. With Shares, you’ll find everything you need to power the future of investing.
The Role
We’re looking for a bilingual (French & English) Customer Support Specialist to join our team in Poland. But this isn’t your typical support role. At Shares, Support is an essential part of how we design, scale, and improve our products. We’re building a new kind of support function; one that’s fast, efficient, and deeply integrated with automation, product development, and compliance.
You’ll be on the frontlines with our users (both retail and business), but you’ll also be behind the scenes, shaping what support should look like in a modern fintech. We’re looking for people who care deeply about customer experience and who are excited to help us build scalable, smart, and proactive support from the ground up.